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Costco Refunds Customers Who Bought Store-Brand Vodka in Last Two Months

Costco has announced that it is offering a full refund to customers who bought certain lots of its store-brand Kirkland Signature American Vodka. The refund offer comes after the company received complaints about the taste of the vodka.

The refund applies to the product sold from June 12th to August 10th. Costco sent an email to customers, stating that the taste of units marked with specific lot codes did not meet their quality expectations. Although it is not a food safety issue, Costco wants to ensure that their customers are satisfied with their products.

Customers who purchased the affected vodka are instructed to return the bottles to their local Costco for a full refund. The lot codes can be found on the bottom of each bottle.

Costco did not specify the cause of the bad taste. However, a Reddit user claiming to work for the company’s regional office suggested that an incompletely cleaned container left the aftertaste of rum in the vodka.

In addition to offering refunds, Costco has removed the affected lots from stores and they are no longer available for sale.

The manufacturer of Kirkland Signature American Vodka, the LeVecke Corp., has not yet responded to requests for comment.

Unique Perspective

It is commendable to see a company like Costco taking customer satisfaction seriously. By offering a full refund to customers who are dissatisfied with the taste of their store-brand vodka, Costco demonstrates their commitment to quality and ensuring that their customers are happy with their purchases. This not only builds trust and loyalty among customers but also shows that Costco values their reputation as a reliable and customer-centric wholesaler.

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